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Rush Street Interactive

Senior Technical Support Engineer

– Tartu, Estonia
Employment Type Full-Time
Minimum Experience Experienced

Our company has a long-term focus and goal to be one of the leading iGaming operators and suppliers in the Americas and we are looking for the right candidate to grow with us and help us achieve this goal. 

We're looking for a Senior Technical Support Engineer to join one of our agile cross platform development teams.

What you'll do

  • Be the first contact for questions and concerns regarding production environments
  • Communicate directly with Marketing, Operations and 3rd party vendors
  • Investigate problems and incidents
  • Fix issues in the code-base
  • Make configuration changes to production environments
  • Be part of defining monitoring requirements for new features
  • Be creating knowledge base for enabling fast support responses and self-service for stakeholders

In order to succeed you need

  • Excellent communication skills
  • Great troubleshooting skills
  • Experience providing 2nd level support
  • Strong English language skills
  • To be unafraid of diving into source code and application logs

Experience and skills we value highly

  • High self-motivation
  • Troubleshooting distributed systems   

Good reasons to join

  • Flexible working hours
  • Competitive compensation
  • Ability to define or influence the direction of your domain
  • We embrace personal freedom and responsibility
  • We value teamwork, open and honest communication
  • Our motto is: "Do what makes sense, question what doesn't."

About the company

Rush Street Interactive (RSI), an affiliate of Rush Street Gaming, is a modern gaming company that focuses on developing and operating real money and social gaming online products. We are on the leading edge of the gaming industry convergence by bridging iGaming, social and brick and mortar businesses in a way that creates value.

Rush Street Gaming is one of the fastest-growing gaming companies in North America. Rush Street Gaming developed and operates Rivers Casino in Pittsburgh, SugarHouse Casino in Philadelphia, Rivers Casino in Des Plaines, Illinois and Rivers Casino and Resort in Schenectady, New York.

 

 

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  • Location
    Tartu, Estonia
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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